Patient and Family Advisory Council
Explore how the Patient and Family Advisory Council (PFAC) at Wayne UNC Health Care helps improve the patient experience and enhance the quality of care.
What’s a PFAC?
Our PFAC includes former patients and their family members along with members of our staff at Wayne UNC. PFAC members promote integrating patient-centered care across our organization. Patient perspectives and family feedback provide unique insights and advice about:
- Patient and family needs and concerns
- Current hospital systems and processes
- Ways to improve care practices
Benefits of a PFAC
Monthly meetings of our PFAC allow members to discuss and fine-tune hospital processes and care delivery to ensure patient-centered practices. Volunteers see the council as a way to communicate and advocate for patients.
PFAC collaboration at Wayne UNC is responsible for championing several programs such as:
Volunteers also have the opportunity to serve as patient/family advisors on other hospital committees.