Emergency Room Evaluation Process

1. Evaluation

   During this first step, a team member will guide you to a room where a nurse and medical provider will examine you. We will draw blood or begin an IV in this care space, if needed. If these are the only procedures you need, our team may discharge you at this stage.

2. Test Results and Treatment Plan

   After your evaluation, our team will escort you to a treatment room for your medications or to a waiting area inside the emergency department until we can complete x-rays, CT scans and/or lab results. To ensure we’re able to provide updates, tests or results, it’s important for you to remain in these areas.

3. Re-Evaluation or Discharge

   Once our team has received your results or completed your treatment, one of our providers or nurses will guide you to a private area and provide your discharge information. This will include information about the care you received, your test results, instructions for follow-up care, prescriptions and directions on how to care for yourself when you leave.  Your care team is here to answer any questions you have about your care.

4. Registration

   Our team may request personal contact information at any point in our process – at the end of your visit in the registration discharge area or prior to discharge. If we need pre-discharge registration, your nurse or care provider will guide you to the appropriate area, handle your registration and prepare your discharge papers and prescriptions for you.

Emergency Treatment Rooms

The UNC Health Wayne emergency department has 42 emergency treatment rooms.  For the safety of our patients, a Registered Nurse is stationed in our lobby 24 hours a day to monitor our patients for any change in condition. Our entire team is trained to handle all types of emergency situations.