Wayne UNC Board of Directors Thanks Susan McCall for Dedicated Service
Susan McCall will step down after fulfilling her final term on the Board, effective December 31, 2018
It is with tremendous gratitude that the Wayne UNC Health Care Board of Directors announces interim Chairman, Susan McCall will step down after fulfilling her final term on the Board, effective December 31, 2018. Susan originally accepted her nomination to the Board of Directors in 2010 and has served as interim Chairman of the Board since June 2018.
During her nine years of service, Susan provided guidance and advocacy on behalf of the hospital. She helped champion advancements in the system that have improved the quality of care delivered at Wayne UNC, most recently evidenced by the A safety grade awarded to Wayne UNC Health Care by the Leapfrog Group, an independent patient safety organization.
Her work with the Board helped effectively lead the system through several major transitions including an executive leadership change, entering into a management agreement with the UNC Health Care System, transitioning Wayne Health Physicians to UNC Physicians Network and implementing a top of the line electronic medical records system, Epic@UNC.
During her tenure on the Board, Wayne UNC experienced growth in the way of a renovated Emergency Department and state of the art Surgery Center which has revolutionized how care is delivered before and after surgery to improve the patient experience.
Susan’s years of experience, knowledge of the organization and progressive leadership helped position Wayne UNC as a healthcare organization of choice for patients and care providers. She also helped lead the system through many important decisions, while encouraging collaboration and openness among the Board of Directors, medical staff members and administration.
Her ability to build relationships paired with her analytical approach was invaluable to the Board, as well as the organization; helping lay the groundwork for Wayne UNC’s Mission, Vision, Values and strategic plan, which drives the organization forward while focusing on the delivery of quality health care and the patient experience.
Susan’s commitment to her community is evident in her years of service to the Wayne UNC Board of Directors. In addition to serving on the Board of Directors, she dedicated her time serving on the Corporation’s Executive Committee and on several hospital Board committees including; Executive, Building and Grounds, Ethics, and Corporate Compliance Oversight.
“Susan has played a critical role in the development and success of this organization during her tenure on the Board. She balances compassion and empathy with analytical thinking, which makes her a true asset to the organization and community. Susan truly values the hospital and all of the work we are doing to deliver on the Mission. We will miss her thoughtful approach, professional demeanor and gracious nature,” said Bob Walker, Wayne UNC Board of Directors Vice Chairman.
In 2012, Susan began serving on the Board of Directors of Wayne Health Foundation which operates as Wayne Action Teams for Community Health (W.A.T.C.H). She continues to serve on the W.A.T.C.H. Foundation Board as Secretary, where she advocates for the mobile delivery of medical services to underserved populations in Wayne County.
In January 2018, she was appointed to the Wayne Memorial Hospital Foundation as Chairman of the Board of Directors, where she helped build relationships that further the objectives of the Foundation. The Wayne UNC Health Care Board of Directors is pleased to announce that Susan will continue to serve on the Wayne Memorial Foundation Board of Directors as Chairman. Under her leadership, the Foundation will continue to further the initiatives and services offered at Wayne UNC by fundraising and generating awareness and support among community stakeholders.
“As health care has continued to evolve with declining reimbursements, growing competition and changing regulatory requirements, Susan has ensured the Board continues to help lead the organization and position us for change. She has also worked closely with the hospital’s executive leadership team to ensure that Wayne UNC is delivering on its Mission of Patients First, Quality Health Care, Close to Home, and that focus has made a difference in enhancing the level of care offered at Wayne UNC,” stated Wayne UNC President and CEO, Janie Jaberg.
The Board of Directors thanks Susan for her nine years of dedicated service which includes many significant accomplishments. Her grace, compassion and intellect are cornerstones to the work she and the Board accomplished and are a testament to her service to Wayne UNC and our community.
Originally from Louisiana, Susan has resided in Goldsboro for many years with her husband, Clift, where they raised three children and operate Ram Rent All as business owners in the community. In addition to serving the community, Susan enjoys surrounding herself with loved ones. She and her husband are often found spending time with family and creating memories with their two grandchildren.