Alert

Published on February 21, 2018

Pilot Intensive Care Unit Visitation Hours Receive Positive Feedback from Patients

The Intensive Care Unit is piloting a more open visitation guideline to give families more time with their loved ones.

Launched at the beginning of 2018, the new policy gives patients’ families seven hours of daily visitation, compared to the previous five 30-minute periods. “Once the physician gives an update or the nurse gives an update, 30 minutes did not leave the family much time,” said Victoria Baskett, Director of Patient Experience. “A lot of family members have said they appreciate the opportunity to spend more time with their loved one.”

From an operational standpoint, the ICU team has been making workflow adjustments to account for the floating visitation schedule, said ICU Director Cindy McPhail. The suggestion to pilot our new hours came from our Patient and Family Advisory Council, a group of teammates and volunteers who have been patients or family members of patients.

“This group has been providing some great feedback on ways we can improve patient and family experience,” said Baskett. The new hours offer a morning, afternoon, and evening slot for visitation.

For more information, please contact Cale Grady at 919-587-4792 or cale.grady@unchealth.unc.edu.

Media Contact

For media inquiries and to arrange interviews, please contact:

Cale Grady
Director, Post Acute Services
919-587-4792
cale.grady@unchealth.unc.edu

Recent Blogs

  • Boy playing with puppet

    Autism Spectrum Disorder: What You Need to Know

    Autism is a condition that people talk about a lot but is often misunderstood. Autism spectrum disorder (ASD) refers to this group of developmental disorders that can cause social, communication and behavioral challenges.
    April 12, 2021
  • Wayne UNC Health Care Logo

    10 Silent Symptoms of Diabetes

    More than 30 million Americans have diabetes, including 7.3 million that are undiagnosed. Diabetes has plenty of early signs. Here are 10 subtle signs of diabetes.
    April 7, 2021
  • Women at table reviewing papers

    7 Ways to Prepare for Surgery

    If you’re going to have surgery in the near future, it’s important to spend some time preparing. Planning ahead can help ensure you have a successful operation and heal faster.
    April 2, 2021
  • Woman and girl high fiving at a counter

    What You Eat Can Affect Your Risk of Cancer

    It’s no secret that the food we eat has a big impact on our health. Research suggests that certain foods can increase—or decrease—a person’s risk of getting certain diseases, including cancer.
    March 24, 2021