Alert

Updates

Visiting hours have changed as a result of COVID-19. Learn more.

Published on February 21, 2018

Pilot Intensive Care Unit Visitation Hours Receive Positive Feedback from Patients

The Intensive Care Unit is piloting a more open visitation guideline to give families more time with their loved ones.

Launched at the beginning of 2018, the new policy gives patients’ families seven hours of daily visitation, compared to the previous five 30-minute periods. “Once the physician gives an update or the nurse gives an update, 30 minutes did not leave the family much time,” said Victoria Baskett, Director of Patient Experience. “A lot of family members have said they appreciate the opportunity to spend more time with their loved one.”

From an operational standpoint, the ICU team has been making workflow adjustments to account for the floating visitation schedule, said ICU Director Cindy McPhail. The suggestion to pilot our new hours came from our Patient and Family Advisory Council, a group of teammates and volunteers who have been patients or family members of patients.

“This group has been providing some great feedback on ways we can improve patient and family experience,” said Baskett. The new hours offer a morning, afternoon, and evening slot for visitation.

For more information, please contact Cale Grady at 919-587-4792 or cale.grady@unchealth.unc.edu.

Media Contact

For media inquiries and to arrange interviews, please contact:

Kimberly Fazio
Director, Communications & Executive Staff Services
919-731-6142
Kimberly.fazio@unchealth.unc.edu

Recent Blogs

  • Doctor talking to patient

    Prehypertension: High Blood Pressure’s Warning Sign

    High blood pressure can put you at greater risk of heart attack, stroke and other life-threatening complications. So, what can you do to stop prehypertension from becoming full-on hypertension? Let’s find out!
    October 22, 2021
  • woman sitting on couch, holding her pregnant belly

    Pregnancy Timeline: Here’s What to Do and When

    You’re pregnant! Congrats! You might be feeling excitement, anxiety, joy, trepidation or all of the above. That’s normal. Use this timeline to help you stay on top of important health-related tasks and milestones.
    October 15, 2021
  • Daughter laying on the couch with her mother touching the side of her head.

    Does Your Child Have Allergies, RSV or COVID-19?

    As children get back together, it’s very easy for them to start transmitting all kinds of infections and viruses to each other that they hadn’t been sharing over the summer. We have four ways to help you tell the difference between allergies, RSV and other infections such as a cold, the flu or COVID-19:
    October 8, 2021
  • When Food Rebels: What You Need to Know About Food Poisoning

    Food poisoning, or more accurately foodborne illness, affects 48 million people in the United States and causes 128,000 people to be hospitalized annually. So what causes food poisoning, and how can you prevent it?
    July 19, 2021